Those dead pixels on your Nintendo Switch got you down? Well you’re out of luck because Nintendo is not helping anyone with this problem. Found on the Nintendo Switch UK support site and posted to the Nintendo Switch Reddit thread, if your Switch is suffering from “black or bright dots on the Nintendo Switch screen that do not go away, or there are dark or light patches on the screen” don’t you worry, because “small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.”
A normal manufacturing defect, perhaps. It’s normal for not all of my christmas lights to be working straight out of the box, but that doesn’t mean I’m not going to return it for a fully functioning set. In addition, technology has come a long way from dead pixels on an LCD screen being normal. Even the original PlayStation Portable had huge problems with the latter before being fixed by improving the technology itself and manufacturing techniques.
However, that doesn’t seem to mean that you’ll be getting any help from Nintendo. And if you continue to have problems, Nintendo has suggested that the Switch does come with a warranty. So good luck, and I hope you don’t get too many dead pixels on your screen.