After all of the long-winded solutions to fixing your faulty Joy-Con controller, some of them requiring a degree in computer engineering, Nintendo has finally made a statement on the matter.
According to a statement Nintendo made to CNET, the faulty Joy-Con is not a design flaw (as some of the initial engineers speculated) but a “manufacturing variant.”
As such, Nintendo has already addressed the issue at the factory level and is taking steps to continue helping costumers who need their Joy-Con fixed.
It looks like it isn’t a big enough problem that Nintendo will send out a recall, but the company does say that the issue won’t be affecting future batches.
Nintendo’s full statement is as follows:
There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.
We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.
There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region.
Personally, I have not used the Joy-Con controller far enough away for this issue to pop up. I can’t imagine it will for me, unless there’s a game like 1-2 Switch that isn’t absolutely horrendous or better yet free with the system.
Have you experienced this issue? Is Nintendo’s explanation enough? Let us know your thoughts in the comments below!
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